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FAQ

Here's a list of all our frequently asked questions. Please check them out before contacting us. It would save you a lot of anxiety waiting for us to reply :)

We accept Credit Cards, Debit Cards, E-Wallet Payments, Online Transfers, Direct Bank In, and Cash On Delivery (COD) if you decide to pick up your orders @ Ipoh.
We don't. In the event that you chose any of the methods listed above, please Email / Whatsapp us the Confirmation Slip within a hour of payment, together with your Order ID. In the event of a dispute, payment will be matched to the Order ID of the first person to contact us with the Payment Confirmation Slip and Order ID.
We can send it to you via courier, or you can pick up your orders @ Ipoh.
All purchases made before 12pm will be sent on the same day. (Saturday & Sunday too!)

To make it budget friendly, we're offering flat rate shipping! This means that the shipping price will be fixed at the rates listed below whether you're buying 1 deck or 100 decks!

In short, the more you order, the more you save!

West Malaysia = RM12 (1-3 Days)

East Malaysia = RM20 (2-5 Days)

Overseas = RM50 (5-10 Days)

*Does not take into account public holidays, weather delays, acts of god or natural disasters.
Unfortunately, all our products are NON refundable.
Any packages returned to our warehouse will be charged a 30% restocking fee and the original shipping charges will not be refunded. If you would like us to send it again, we will have to charge for shipping, but the restocking fee will be waived.
No worries, just send us an Email / Whatsapp and we will get back to you as soon as we can.




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